Frequently Asked Questions about VeraSafe Trust Seals
VeraSafe offers introductory answers to frequently asked questions about our professional website trust seals. Links throughout the answers will guide you to further information on our website or from other sources. Should you have any further questions, please Contact Us by email, phone or the contact form on on this webpage.
Can I use more than one style of the VeraSafe trust seal on my website, or do have to pick just one?
You are welcome to use as many VeraSafe trust seals as you like on your website. You can use multiple styles, colors and sizes as you see fit.
I have multiple websites. Do I need to make a separate VeraSafe user account for each domain?
Yes, each VeraSafe account is associated with just one domain name. If you have multiple domain names, please register a separate user account for each domain.
Do you have discounts for registering multiple domains?
I don’t know how to install a trust seal on my website. Can you do the installation for me?
For a limited time there is no charge to have a technician guide you through the quick and easy installation process. Setup generally takes just a few minutes.
How can I see all of the colors, sizes and styles of the VeraSafe trust seal?
The best way to see every possible style, color and size of the VeraSafe trust seal is to register a user account at no cost (click here to register). You will have an opportunity to view all available trust seals without the need to make a purchase. We’re sure that once you see all of the different trust seals available that you’ll find something that will fit your website theme perfectly.
I need a special size of your trust seal. Is this possible?
Yes, for a limited time, we are offering customizations of our professional website trust seals at no cost. Just let us know what size you need, and our design team will get to work creating the perfect trust seal for your website.
I don’t want my name displayed on my VeraSafe Instant Verification page. Is that possible?
Yes. We would be happy to hide your name (or business name) from public view if you prefer. Contact us if you need to make any changes to your trust seal Instant Verification page.
I don’t want my street address displayed on my VeraSafe Instant Verification page. Is that possible?
Yes. We would be happy to hide your address from public view if you prefer. Contact us if you need to make any changes to your trust seal Instant Verification page.
How do I change my contact information that is on file with VeraSafe?
I need my website to get verified right away. Can you speed up the verification process somehow?
There are multiple ways to expedite the verification process. Address verification is usually done by mail, however upon request, we can use an expedited mail service to complete your address verification. In some cases we can also accept electronic copies of certain documents that substantiate your address and contact information. Such documents may include: official correspondence from a government agency or even utility bills that show your business contact information.
Do you offer trust seals with a transparent background?
Yes. We offer trust seals with transparent backgrounds as well as trust seals with white backgrounds. We can also make customizations of our website trust seals for you if required.
Can I pay with PayPal instead of using a credit card?
I already have an SSL certificate. Do I still need VeraSafe?
Yes. While having an SSL certificate is a requirement for just about any e-commerce website (and many other types of websites as well), displaying a VeraSafe trust seal on your website shows your customers that you have gone the extra mile to have your business verified by a professional, third-party verification authority.
PayPal processes payments for my website. Do I still need VeraSafe?
PayPal has a mixed reputation among online shoppers. Some shoppers love PayPal, while others are suspicious of websites that require customers to use PayPal. To maximize the true potential of your website, we strongly suggest adding a VeraSafe trust seal to any website that uses PayPal as a payment processor. VeraSafe provides an additional layer of trust and accountability that many shoppers will appreciate.
Am I allowed to use the VeraSafe trust seal in advertisements and printed material that promote my website?
Yes. Under certain circumstances we welcome you to make use of the VeraSafe trust seal in all of your promotional material as long as you are a current customer. Contact us for more information.
What is my username?
Your username is typically your domain name, without any http:// or www. If you website address is http://www.mydomain.com, then your VeraSafe username is most likely mydomain.com