TJ/H2b Analytical Services Incorporated - Privacy Policy

Effective: July 29, 2014

We at TJ/H2b Analytical Services Incorporated know that your privacy is important. This privacy policy is designed to assist you in understanding how we will collect and use the information you provide, either when you use our Websites or by other means. Please read this privacy policy to learn more about the ways in which we collect and use your information. If we make any material changes to this privacy policy, we will notify you in accordance with the process described in the Changes section of this privacy policy. By using our Websites, you consent to our collection, use, and disclosure of your information as described in this privacy policy.

TJ/H2b Analytical Services Incorporated complies with the U.S. – E.U. Safe Harbor Framework and U.S. - Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. TJ/H2b Analytical Services Incorporated has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view TJ/H2b Analytical Services Incorporated’s certification, please visit http://www.export.gov/safeharbor/.

VeraSafe

This TJ/H2b Analytical Services Incorporated privacy policy is in compliance with the Terms of the VeraSafe Website Privacy Program.

Information We Collect
Information We Collect

Information We Automatically Collect

When you access our Websites whether by computer, mobile phone or other device, we automatically collect certain information about your use of our Websites (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version, operating system; length of visit; page views; referral source; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier) using technologies, such as Cookies and web beacons.


This information is not linked to personally identifiable information.


Information You Provide To Us

In some situations you may provide us with your personal identifying information (called “PII”). PII could include your name, email address, mailing address, phone number, fax number, information about your company or business, and any other information we collect about you that by itself is not PII but if combined with PII could be used to personally identify you.


You may provide us with PII when you: 
request a contact from sales staff,
register for our conferences,
subscribe to our Website services, email notifications and/or newsletters,
and any other transactions between you and us.

Information We Collect
Cookies and Other Tracking Technologies

A “Cookie” is a small file stored on your hard drive that contains information about your computer. We may use Cookies to enable us to track and target your interests for the purpose of enhancing your experience on our Websites. By showing how and when visitors use the Site, cookies help us identify how many unique users visit us, save user preferences and track user trends and patterns.


We use Session Cookies, which are Cookies that are deleted when you leave our Websites.


The use of Cookies is industry standard so your browser may be set to accept cookies. If you would prefer not to accept cookies, you can alter the configuration of your browser to reject all Cookies or some Cookies. Note, if you reject certain Cookies, you may not be able to access all of our Website features.


Web Beacons

We may use web beacons (also known as clear GIFs) to access Cookies and count users who visit our Websites or open our HTML-formatted email messages. Web beacons are single-pixel graphic files with a unique identifier, similar to Cookies. Web beacons are embedded invisibly on Web pages and are stored on a user's hard drive. You can modify your browser settings to control web beacons.

Information We Collect
How We Use Your Information

TJ/H2b Analytical Services Incorporated will use Information we Automatically Collect to:

Improve your experience on our Websites,
count users who visit our Websites or open our HTML-formatted email messages,
improve the delivery of our ads and web pages to you,
and help us better manage content on our Websites by informing us what content is effective and by helping to measure traffic on our Websites.   

        

We may use IP addresses to help diagnose problems with our server, administer our Websites, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the Websites, and deliver customized content.

TJ/H2b Analytical Services Incorporated will use PII to:

respond to your inquiries, and/or other requests or questions,

enable your use of the services available on our Websites,

contact you regarding our conferences,

collect payments from you,

engage in transactions with you


and to send you:

information and updates related to your transactions with TJ/H2b Analytical Services Incorporated,

quotes and invoices,

email notifications which you have specifically requested,

email messages containing company news, product or service information,

and certain email marketing communications relating to third parties such as our affiliates.

Information We Collect
Security

TJ/H2b Analytical Services Incorporated has implemented and follows commercially reasonable measures to protect against unauthorized access to and unlawful interception or processing of PII. Unfortunately, data transmission over the Internet is never 100% secure so we cannot guarantee the security of any information you transmit to us or from our Websites therefore you use our Websites at your own risk.

Information We Collect
Third Party Websites

Our Websites may contain links to third party content or websites that TJ/H2b Analytical Services Incorporated does not control. This includes links to advertisers, sponsors and partners. NOTE: if you click on these links and enter a third party’s website these third parties may use their own Cookies to collect data or solicit PII. You should read the third party website’s privacy policy to learn how they will collect and use your information as their policies may differ from ours and will apply to your use of their website.


TJ/H2b Analytical Services Incorporated is not responsible for the treatment of your PII or any of your information by any third party.

Information We Collect
Changing or Updating Your Information

You can access, change or update personal information you have provided and your subscriptions or preferences regarding information you receive from us by emailing us at the email address found in the Contact Us section of this policy.  We will implement your requested changes as soon as we reasonably can. When you edit your information or change your preferences, information that you remove may remain in our databases or backup media because it is not always possible to completely remove or delete information from those locations. 


Opting Out

You may opt-out of having your PII shared with third parties for reasons other than for the express purpose of delivering the purchased product or service requested and except as required by law and you may also request updates or changes to your information or your preferences regarding receiving future promotional messages from us.


To do this you may contact our Privacy Officer using the information in the Contact Us section of this privacy policy.


Please note that if you opt-out of promotional/ marketing emails, you may continue to receive certain communications from us, such as administrative and services announcements and/or messages about your account/profile.

Information We Collect
Disclosure of Information / Sharing Your Information

We may disclose your PII (a) to the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders or (b) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change or (c) to our subsidiaries or affiliates only if necessary for business and operational purposes or (d) to our vendors if necessary in order to provide you with service as further described below.


Without your express consent, your information will not be sold, exchanged, transferred, or given to any other entity, other than those acting as our agent to perform task(s) on our behalf and under our instructions, for any reason that is not compatible with the reason that you originally shared the information (except as described herein).


We may use third party vendors to perform certain services on our behalf, such as hosting our Websites, hosting our customer management database, maintaining, enhancing, or adding to the functionality of our Websites, operating our Websites' features, fulfilling and processing orders, assisting with promotions, tracking analytics, enabling us to send you email, or performing other administrative services. We may share your PII with these third party vendors solely to enable them to perform the services for us. In providing such information, we require that those third party vendors maintain at least the same level of confidentiality that we maintain for such information.  We do not provide your PII to parties unconnected with the services we provide.


We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII, about our Websites' users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients and customers.


Except as provided in this privacy policy, we will not provide your information to third parties.

Information We Collect
Child Privacy

Our Websites are not directed at, or intended for use by, children under the age of 13. We do not knowingly allow anyone under 18 to provide any personal information on our Websites. Children should always get permission from a parent or guardian before sending personal information over the Internet. If you believe your child may have provided us with personal information, you can contact our Privacy Officer using the information in the Contact Us section of this privacy policy and we will delete the information.

Information We Collect
Changes to This Privacy Policy

We may update this privacy policy from time to time by posting a new version on our Websites. You should visit this page occasionally to ensure you agree with any changes.  We will post our revised privacy policy on our Websites and update the "Effective" date above to reflect the date of the changes.


By continuing to use our Websites after we post any such changes, you accept the privacy policy as modified.

Information We Collect
Questions or Concerns, Contact Us

If you have a complaint, dispute or questions regarding this privacy policy or our treatment of your information, please write to our Privacy Officer by email at privacy@tjh2b.com


or by postal mail at:

Attn: Privacy Officer, TJ/H2b Analytical Services Incorporated
Dean Rose
3123 Fite Cir., Suite 105
Sacramento, CA 95827


If you need to communicate with us regarding your credit card or other payment information please contact us by phone at our designated customer support number. Do not include any account numbers in your email as email is not a secure form of communication.


Dispute Resolution for U.S. - EU Safe Harbor and U.S. - Swiss Safe Harbor Claims

If a complaint or dispute cannot be resolved through TJ/H2b Analytical Services Incorporated’s internal process, TJ/H2b Analytical Services Incorporated has agreed to cooperate with the EU Data Protection authorities and the Swiss Federal Data Protection and Information Commissioner and to participate in the dispute resolution procedures of the panel established by the EU Data Protection authorities.


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