Zele Investigators Thailand Co Ltd Privacy Policy

Effective: December 2, 2015

We at Zele Investigators Thailand Co Ltd know that your privacy is important. This privacy policy is designed to assist you in understanding how we will collect and use the information you provide when you use our Websites Thailand-pi.com, Indonesia-pi.com, Philippines-pi.com and Vietnam-pi.com. Please read this privacy policy to learn more about the ways in which we collect and use your information. If we make any material changes to this privacy policy, we will notify you in accordance with the process described in the Changes section of this privacy policy.  By using our Website, you consent to our collection, use, and disclosure of your information as described in this privacy policy.

This privacy policy applies only to information collected through our website and not to information collected offline.

Zele Investigators Thailand Co Ltd is a member of the VeraSafe Website Privacy Seal Program, meaning that VeraSafe has assessed Zele Investigators Thailand Co Ltd ‘s data governance for compliance with the VeraSafe Website Privacy Program Criteria. The program criteria require that participants maintain a high standard for data privacy and implement specific best practices pertaining to notice, choice, access, data integrity, security, and third party information sharing. 

If a privacy complaint or dispute cannot be resolved through Zele Investigators Thailand Co Ltd’s internal process, Zele Investigators Thailand Co Ltd has agreed to participate in the VeraSafe Dispute Resolution Procedure. To file a complaint with the Procedure, please submit the required information to VeraSafe here: https://www.verasafe.com/dispute-submission


This Zele privacy policy is in compliance with the VeraSafe Website Privacy Program Certification Criteria.

Information We Collect
Information We Collect

Information We Automatically Collect

When you access our Website, whether by computer, mobile phone or other device, we automatically collect certain information about your use of our Website (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; your mobile carrier; IP address or other unique identifier for your computer, mobile phone or other device) using technologies such as cookies and web beacons.

This information is not linked to personally identifiable information (called “PII”).

Information You Provide To Us

In some situations you may provide us with your PII. PII could include your name, telephone number, email address, and any other information we collect about you that by itself is not PII but if combined with PII could be used to personally identify you.

You may provide us with PII when you: 

  • contact us via our Website;
  • provide comments, reviews, feedback, or testimonials about our Website or products or services; and
  • any other transactions between you and us on or in relation to our Website.

Information We Collect
Cookies and Other Tracking Technologies

A “cookie” is a small file stored on your hard drive that contains information about your computer. We may use cookies to enable us to track and target your interests for the purpose of enhancing your experience on our Website. By showing how and when visitors use the Website, cookies help us deliver advertisements, identify how many unique users visit us, save user preferences and track user trends and patterns. We use session cookies, which are cookies that are deleted when you leave our Website and persistent cookies, which are cookies that remain after you leave our Website so that you are recognized when you return.

The use of cookies is industry standard so your browser may be set to accept cookies. If you would prefer not to accept cookies, you can alter the configuration of your browser to reject all cookies or some cookies. Note, if you reject certain cookies, you may not be able to access all of our Website features.

Web Beacons

We may use web beacons (also known as clear GIFs) to access cookies and count users who visit our Website or open our HTML-formatted email messages. Web beacons are single-pixel graphic files with a unique identifier, similar to cookies. Web beacons are embedded invisibly on web pages and are stored on a user's hard drive. You can modify your browser settings to control web beacons.

Information We Collect
How We Use Your Information

Zele Investigators Thailand Co Ltd will use Information We Automatically Collect to:

Improve your experience on our Website and our services, to count users who visit our Website or open our HTML-formatted email messages, improve the delivery of our ads and web pages to you help us better manage content on our Website by informing us what content is effective and by helping to measure traffic on our Website.

We may use IP addresses to help diagnose problems with our server, administer our Website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the Website, and deliver customized content.

Zele Investigators Thailand Co Ltd will use PII to:

Respond to your inquiries, and/or other requests or questions, contact you regarding your purchase, collect payments from you, and to send you goods or services purchased through our Website, information and updates related to your purchase, invoices, and email notifications which you have specifically requested.

Sharing PII with Third Parties

We may use third parties to perform certain services on our behalf. We may share your PII, including payment card information, with these third parties solely to enable them to perform the services for us.

Such third parties include those:

  • hosting our Website;
  • managing the functionality of our Website; and
  • processing credit or other payment card payments.

We require that those third party vendors maintain at least the same level of confidentiality that we maintain for such information.  We do not provide your PII to parties unconnected with the services we provide. Your information will not be sold to nor will it be exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering a product or service.

Information We Collect
Disclosure of Information / Sharing Your Information

We may disclose your PII (i) to the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders or (ii) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change or (iii) to our subsidiaries or affiliates only if necessary for business and operational purposes.

We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII, about our Website users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients, and customers.

Except as provided in this privacy policy, we will not provide your information to third parties.

Information We Collect

Zele Investigators Thailand Co Ltd has implemented and follows commercially reasonable measures to protect against unauthorized access to, and unlawful interception or processing of, PII. Unfortunately, data transmission over the Internet is never 100% secure so we cannot guarantee the security of any information you transmit to us or from our Website therefore you use our Website at your own risk.

Posting In Public Areas of Our Website

You may choose to participate in our message boards, chat rooms and other public areas (together “Public Spaces”) where you can engage in social networking, interact with others, and submit writings, music, video and/or audio recordings, computer graphics, pictures, questions, comments, suggestions or other content, including PII. If there is information that you do not wish to disclose to everyone we suggest you do not post it.  Anything you post to Public Spaces on our Website is public. Others will be able to view and access it and they may be able to use it and share it with third parties. The protections of this privacy policy will not cover your disclosure of information or content in Public Spaces. Carefully consider anything you intend to post before you post and use caution.


We may select and post customer testimonials on our Website, which may contain PII such as your name and/or the state or country in which you live. When submitting your testimonial you are giving us permission to post your testimonial on our Website. If you post such content, it will be available to other users of the Website. Your posting may also become public and we cannot prevent such information from being used in a manner that may violate our privacy policy or the law.

If you would like us to remove or delete your name or testimonial from our Website, you may contact us at michael.lam@thailand-pi.com.

Note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of our Website for a period of time.


Information We Collect
Third Party Websites

Our Website may contain links to third party content or websites that Zele Investigators Thailand Co Ltd does not control. This includes links from advertisers, sponsors and partners. NOTE: if you click on these links and enter a third party’s website these third parties may use their own cookies to collect data or solicit PII. You should read the third party website’s privacy policy to learn how they will collect and use your information as their policies may differ from ours and will apply to your use of their website.

Our Website makes it easy for you to access social media with features such as a Facebook like button and other interactive programs. These features may collect your IP address, track which page you are visiting on our Website, and set cookies. Treatment of any information shared with third party websites when you use these features is governed by the privacy policy of the company providing them.

Zele Investigators Thailand Co Ltd is not responsible for the treatment of your PII or any of your information by any third party.

Information We Collect
Changing Or Updating Your Information

You can review and change or update personal information you have provided and your subscriptions or preferences regarding information you receive from us by contacting us at the information in the Contact Us section of this privacy policy.  We will implement your requested changes as soon as we reasonably can. When you edit your information or change your preferences, information that you remove may remain in our databases or backup media because it is not always possible to completely remove or delete information from those locations. If you have made any postings in a Public Space of our Website, these cannot generally be removed.

Opting Out

You may opt out of having your PII shared with third parties for reasons other than for the express purpose of delivering the purchased product or service and except as required by law and you may also request updates or changes to your information or your preferences regarding receiving future promotional messages from us. To do this you may contact our Privacy Officer using the information in the Contact Us section of this privacy policy.

Please note that if you opt out of promotional/marketing emails, you may continue to receive certain communications from us, such as administrative and services announcements and/or messages about your account/profile.

Information We Collect
Child Privacy

This Website is not directed at, or intended for use by, children under the age of 13. We do not knowingly allow anyone under 18 to provide any personal information on our Website. Children should always get permission from a parent or guardian before sending personal information over the Internet. If you believe your child may have provided us with personal information, you can contact our Privacy Officer using the information in the Contact Us section of this privacy policy and we will delete the information.

Information We Collect
Changes to this Privacy Policy

We may update this privacy policy from time to time by posting a new version on our Website. You should visit this page occasionally to ensure you agree with any changes.  We will post our revised privacy policy on our Website and update the "Effective Date” above to reflect the date of the changes.

By continuing to use our Website after we post any such changes, you accept the privacy policy as modified.

Information We Collect
Questions or Concerns, Contact Us

If you have any questions about this privacy policy or our treatment of your information, please write to our Privacy Officer by email at michael.lam@thailand-pi.com or by postal mail at:

Zele Investigators Thailand Co Ltd
1 South Sathorn Rd.
Bangkok 10120 Thailand
Attn: Mr Michael Lam, Systems Manager